Reference

Platform Terms Jurisdiction Notice

We run BK Baji under clear terms that depend on your local law and eligible regions in Bangladesh. This page covers how we handle accounts, payments through bKash, Nagad and Rocket, data security, and your rights as a user.

Jurisdiction-dependent accessLocal payment complianceAccount data handlingUser rights & contactPolicy updates
BK Baji Platform Terms Jurisdiction Notice
POLICY FOUNDATIONS

How We Handle Data, Security & User Rights

We built our legal and security framework around transparency and user control. You can request your account data, ask for corrections, or close your account at any time. We explain how we store information, who sees it, and how long we keep it.

Data Collection & Use

We collect your mobile number, payment details and transaction history to operate your account and comply with financial regulations. We do not share personal data with third parties except payment processors and our licensed game providers.

Cookie & Session Policy

We use session cookies to keep you logged in and functional cookies to remember language and wallet preferences. We do not run third-party advertising trackers. You can clear cookies from your browser settings.

Account Security Practices

Your account is protected by OTP login sent to your mobile number. We encrypt payment data during transmission and store transaction records on secure servers. Enable two-step verification in account settings for an extra layer of protection.

Data Retention & Deletion

We keep account and transaction records for seven years to meet financial compliance requirements. After that period inactive account data is deleted. You can request account closure and data deletion through live chat or email at any time.

LEGAL QUERIES

Contact Channels for Legal & Policy Questions

If you need clarity on our terms, your account rights, or how we handle data you can reach us through live chat, email or the help center. Our Bangladesh support team answers policy questions and walks you through verification, data requests and account closures.

Team online

Live Chat Support

Open the chat widget from any page to ask about terms, eligibility, account closure or data requests. Our team responds in English and guides you through the steps for each query type.

Email Inquiry

Send detailed questions about legal terms, jurisdiction eligibility or data-handling policies to our support email. We reply within one business day with the information you need or next steps.

Help Center Articles

Browse our help center for written guides on account verification, payment compliance, data retention and how to request account data or deletion under your local rights.

Common Questions About Terms & User Rights

Access depends on your local law and whether your region permits online gaming services. We cannot guarantee availability in all areas. If you can open an account your region is currently eligible.

Contact our support team via live chat or email and ask for a data export. We will send a file containing your account details, transaction history and betting records within five business days.

Reach out through live chat or email and request account closure. We will verify your identity, process any pending withdrawals, then close the account within two business days. Closure is permanent and cannot be reversed.

We verify identity to comply with anti-money-laundering regulations and protect your account from unauthorized access. Upload a photo ID or government-issued document through the verification page in your wallet dashboard.

We share transaction data only with our licensed payment processors for bKash, Nagad and Rocket deposits and withdrawals. We do not sell or share your data with advertisers or unrelated third parties.

We retain account and transaction records for seven years to meet financial compliance standards. After that period records are securely deleted unless you have an active balance or open dispute.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.